Shop information
Address. 1365-1 Iwazo, Utsunomiya, Tochigi, 321-0973, Japan
Phone. +81-28-662-6934 FAX+81-28-662-6934
Email. info@aru-japan.com
Contact person. Ms. Makiko TAKAHASHI
Shipping & Handling
Same as shopping guide page " International Shipping "▶
Terms of payment
Same as shopping guide page " Payment "▶
How to Order
Same as shopping guide page " Shopping Process "▶
Shipping timeframe
● Normally in 2 weeks. 5 weeks in case of out of stock.
● We will ship after the payment is settled.
● After shipment is made, you will receive a tracking number by e-mail.
● Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
※ In case of package held to the Customs Office of your country, contact the Office so that you may pick it up.
Exchanges/returns/cancellations
Same as shopping guide page " Returns "▶
Insurance
Please be assured we will take insurance for all your luggage.